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Cancellation Policy

24-Hour Cancellation Policy At Dynamic IT Pros, we understand that schedules can change and unexpected obligations may arise. However, to ensure efficient operations and fair access to our services for all clients, we maintain a strict 24-hour cancellation policy. 1. Notification Requirement Clients must cancel or reschedule any appointments at least 24 hours in advance. This allows us to manage our resources effectively and offer the vacated appointment slot to other clients. 2. How to Cancel or Reschedule To cancel or reschedule your appointment, please contact us via: Email: support@dynamicitpros.com Phone: (602) 644-1092 Please provide your name, appointment date and time, and contact information in your cancellation or rescheduling request. 3. No-Show Policy Failing to show up for an appointment without prior notice will be treated as a no-show. A no-show will result in a charge equal to 100% of the scheduled service cost. 4. Exceptions Exceptions to our cancellation policy may be made at the discretion of management in cases of genuine emergency. Documentation or explanation of the emergency may be required. 5. Repeated Cancellations and No-Shows Clients who frequently cancel or do not show up for appointments may be subject to restrictions on future bookings, including the requirement for prepayment. We appreciate your understanding and cooperation. By adhering to this policy, you help us continue providing high-quality, timely IT services to all our valued clients.

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